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Last updated: February 11, 2026
1.1. We recognize that privacy is everyone's business and for that reason, we are committed to maintaining the confidentiality of our users' information. This Privacy Policy explains not only how we collect, share, and use any information related to your personal data when you use our website, but also how you can access, update, or take control of your personal information.
1.2. By using this site, you agree to this privacy policy. By using our Site, you consent to the collection, use and processing of your personal data in accordance with this Privacy Policy. You have the right to withdraw your consent at any time by contacting us at our email address. However, please note that withdrawing consent may affect your use of certain features of the Site.
2.1. “Personal Information” is information that is recorded about an identifiable individual, excluding information that is not considered such by privacy laws.
2.2. “Personal Information Protection Laws” means the Private Sector Personal Information Protection Act, L.Q. P-39.1 and the Personal Information Protection and Electronic Documents Act, S.C. 2000, C.5. As well as their respective implementing regulations.
2.3. “Privacy Policy” means this privacy policy for the collection, use, disclosure, retention, and destruction of personal information in accordance with privacy laws.
Some provisions of this Privacy Policy may exceed regulatory requirements. In such circumstances, we have full discretion to apply them.
4.1. For the purposes of this Privacy Policy, personal information is information about you that can be used to identify you. When you interact with us through our website, we may collect personal information such as, but not limited to:
5.1. Our website uses cookies. A cookie is a small piece of information that is stored on a computer in order to identify that browser during interaction on the website. Cookies can be used to store things like identifiers and user preferences. Our service providers use cookies and these cookies may be stored on your computer when you visit our website.
5.2. Cookies are considered “persistent” when they are stored by a web browser. These cookies remain valid until their defined expiration date, unless the user has deleted them before said expiration date. Cookies are considered “session cookies” in the event that they expire at the end of the user's session when the browser is closed. Although cookies generally do not contain information that personally identifies a user, the personal information that we store about a user may be linked to information stored in and obtained from cookies.
5.3. On our website, we use cookies to:
5.4. If you do not want cookies to be used, your browser options can be set to refuse cookies and/or delete them.
6.1. Personal information will only be collected with your consent, such as information provided to us voluntarily through our website. We strongly believe in the importance of minimizing the data we collect and limiting its use and purpose to only that for which we have received authorization, that is necessary to provide the services that you purchase or interact with, or that which may be required or authorized for reasons of legal compliance, governmental request, court order, or other legal purposes.
6.2. Personal information to manage our business and maintain and develop other relationships. Collecting this information allows us to better understand the visitors who come to our website and the content of our website that interests them. The purposes for which we collect personal information include, but are not limited to:
Your collected personal data may also be used for purposes such as the following:
We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. The personal information we collect is stored on our servers. Once we receive personal data from you, we will use strict procedures and take reasonable administrative, technical, and physical safeguards to protect that information from misuse, loss, unauthorized access, modification, or disclosure to ensure the confidentiality of personal data.
7.1. We have implemented the usual security measures that are appropriate to the sensitivity of the information collected, including physical, organizational, and technological measures. These measures restrict access to your personal data to anyone who is not authorized to have access to it.
7.2. We will limit access to personal information about you to only those employees who need the information to provide you with products or services. Personal information will only be used or disclosed for the purposes for which it was collected with the consent of the individuals concerned and will be retained for as long as necessary to serve those purposes.
7.3. Notwithstanding the above, you should be aware that no transmission of information data or other publicly available communication networks on the Internet can be guaranteed to be 100% secure and that, therefore, we cannot ensure or guarantee the security of such information.
8.1. We are responsible for the personal information collected from our users. In order to properly control the information processed, stored and used. In accordance with Law 25 on the protection of personal information in the private sector, we have appointed a person responsible for the protection of personal information within our organization:
Designated contact:
9.1. We will not sell, rent, or otherwise dispose of your personal information to third parties except as provided in this Privacy Policy or as individually agreed to in a separate agreement.
9.2. Any complaint, question, or problem that we are aware of that violates this Privacy Policy will be treated confidentially. However, some disclosures may be required to resolve issues and implement appropriate solutions.
9.3. We maintain Personal Information that we collect from you when our business is ongoing and we need to do so, for example, to provide you with a service that you have requested or to comply with applicable legal, tax, or accounting requirements. We keep your Personal Information in a form that allows us to identify you for as long as necessary to fulfill the purposes for which we process your data and do not store your data for longer, unless we need to comply with applicable laws.
9.4. Personal information that is no longer required to achieve the identified purposes will be destroyed, erased, or made anonymous.
10.1. You have the right to access, update, and correct inaccuracies in personal information in our custody and control, subject to certain exceptions provided by law. You may request (i) that we correct or update this Personal Information; or (ii) that such Personal Information be unsubscribed from the email marketing database.
10.2. If you wish to update your Personal Information, we invite you to contact us by any method provided in section 8.2. When you contact us, we may ask you for personal information in order to verify your identity and to ensure that we are handling your request correctly.
10.3. If you make a request to delete your Personal Information and this data is necessary for the products or services you purchased and/or used, the request will only be honored to the extent that it is no longer required for the services purchased and/or used, or required for business purposes or for legal or contractual record keeping requirements.
10.4. If you have given your consent to the collection and use of your personal information, you can withdraw your consent.
11.1. When we need to collect personal information by law or in order to provide our services and you do not provide the information requested, we may not be able to provide the services you hired us to provide. In these circumstances, we may have to cancel our agreement or contract.
11.2. We will let you know if we cancel due to a failure to provide personal information.
12.1. We are committed to being transparent about the Personal Information we collect, use, and store. We invite you to contact us using one of the methods provided in section 8.2 for any questions you may have.
13.1. This policy is effective as of April 8, 2021 and supersedes all previous versions.
13.2. We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated date. We encourage you to check this page regularly to stay informed of any changes. To notify you of significant changes to this Privacy Policy, we may also send you an email notice if you provided your email address when interacting with our site. Changes will be effective as soon as they are posted on this page, unless otherwise specified. By continuing to use our Site after the changes are posted, you agree to the revised terms of this Privacy Policy. If you do not agree to the changes, please stop using our Site and contact us with any questions or concerns.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at our contact designated in point 8.
